Custom orders
Looking for something you don't see on the site? We can help.
Frequently Asked Questions
We created our Custom orders department to handle special requests for merchandise not carried in your in-stock website program. We coordinate every detail of custom merchandise acquisition and work with top suppliers across Canada, the United States and around the globe to provide competitive pricing and faster production.
- Send us an email with details about what you're looking for.
- Our in-house art department can create a custom graphic, or you can provide your own logo or artwork.
- Once products are sourced, you'll receive a quote including product and order details.
- After written approval, production begins.
- Your Custom Order Representative will provide samples and artwork approvals along the way.
Yes. Most items in our in-stock assortment can be personalized with your logo or graphic using a variety of decoration methods and imprint locations.
- Multiple unique product options
- Top-quality product sourcing
- Competitive pricing
- Customer service satisfaction and follow-up
- What you need
- When you need it
- Which logo you want
- Product style and color
- Extended sizes
- Multiple imprint locations
- Creative printing techniques
- Name brands
- Low or high price points
- Product kits
- Custom packaging
- Large order quantities
- And more
- Sizes, colors, and quantities according to your needs
- Decoration specifications and locations
- All costs associated with the order
- Production lead times
- Shipping destination information
- Required delivery deadlines
- Shipping methods needed to meet deadlines
- Total projected cost excluding shipping and taxes
Four easy steps to customize merchandise
Contact your Custom Order Team
Receive product solution and quote
Your order will be processed
You will receive an email confirmation